Whistleblowing Reporting Channel

TFSSG has implemented a Whistleblowing Policy as part of its ongoing commitment to uphold strong corporate governance across the organization. This policy reflects the management’s dedication to transparency, integrity, and accountability.

Through this policy, TFSSG encourages its employees, business partners, and members of the public to report any suspected misconduct—such as corruption, fraud, abuse of power, financial irregularities, or violations of applicable laws and regulations—using the designated whistleblowing channel. All reports can be made in confidence.

Scope of Disclosure

Concerns submitted under the whistleblowing policy should relate to actual or suspected unethical or illegal behavior that could negatively affect TFSSG. Such conduct includes, but is not limited to:

1. Acts of corruption or bribery
2. Fraudulent activity
3. Misuse or misappropriation of company funds, assets, or confidential data
4. Financial misconduct
5. Breaches of professional or ethical standards
6. Conflicts of interest
7. Violations of laws or regulations, including actions that endanger the health, safety, or well-being of TFSSG employees, the public, or the environment
8. Criminal behavior
9. Intentionally instructing others to engage in any of the aforementioned acts

Information to Provide

Whistleblowers are encouraged to submit written reports that clearly outline the nature of the concern. Essential details should include:

• The type of wrongdoing or misconduct
• Names of individuals involved
• A detailed description of the incident(s), including dates, times, and locations
• Any supporting documents or evidence, if available

Reporting Channel

All whistleblowing reports should be directed to the designated recipient via the following channel:

• Email to: speakup@toyotafinancial.sg

Important Notice

Please be aware that the reporting channel is not an emergency response channel and should not be used as a replacement for contacting law enforcement authorities.

Submissions made through this channel may not be reviewed immediately.

If you are in a life-threatening situation or believe you are at risk of serious physical harm, we urge you to contact local emergency services or police without delay.